Return / Refund Policy

We want you to be completely satisfied with your purchase. If you’re not, you may return your item following the guidelines below.

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30-Day Return Policy

We offer a 30-day return policy, giving you 30 days after receiving your item to request a return or an exchange.

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Eligibility Criteria

To be eligible for a return or exchange, your item must be:

• In the same condition as received

• Unworn or unused

• With tags attached

• In its original packaging

• Including the receipt or proof of purchase

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Damages and Issues 

• Inspect your order immediately upon receipt.

• If the item is defective, damaged upon arrival, or incorrect, contact us immediately at [email protected].

• We will assess the issue and send you a prepaid return label to make it right.

Customer-Induced Damage:
We cannot accept returns for items that have been used, worn, or damaged by the customer after delivery.

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Non-Returnable Items

Some items cannot be returned due to their nature:

• Custom products (e.g., special orders, personalized items)

• Sale items

• Gift cards

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Exchanges 

Our goal is customer satisfaction, and exchanges are simple.

• You have 30 calendar days after delivery to request an exchange.

• Email us with the exchange request and your reason.

• We will guide you through the process.

• If the new item has a different price, we will settle the difference.

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Starting a Return

To initiate a return or exchange, contact us at:

[email protected]

Return Address:
1362 E Main St, El Cajon, California 92021, United States

If your return is accepted, we will provide a return shipping label and instructions on where to send your package.

Note: Returns without prior authorization will not be accepted.

Restocking Fees:
We do not charge a restocking fee.

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Country-Specific Return Policy

We adhere to local laws for all shipments.

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Refunds 

• Once your return is received and inspected, we will notify you of approval or rejection.

• If approved, your refund will be applied to your original payment method within 14 business days.

• If more than 14 business days have passed since approval, contact us at [email protected].

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Additional Notes

Incorrect Address:
We do not offer refunds if you provided an incorrect shipping address that results in non-delivery.
Customers may be responsible for reshipping fees.